» How-to's and Tutorials » Getting Help

First Stop: FAQs

If you're having trouble, your first stop should be the FAQs posted on our website. These FAQs are updated on a regular basis, so it's always worthwhile to check them out when you're stuck.

Next Stop: Help Desk

If the FAQs are not helping you out, open a Help Desk ticket:

After you have opened a ticket it will be listed under "My Open Tickets". From here you can monitor the progress of the ticket. You will also receive an email whenever the ticket is updated by our support staff.

When All Else Fails: Contact Us

In the event that you are unable to reach us through the Help Desk, please use our Contact Us page to get in touch via phone or email.